Returns
Our Policy
At Steel Sirens & Co., every item is made to order through trusted print-on-demand partners. Because production begins after purchase, we do not accept returns or exchanges unless an item arrives damaged or misprinted.
Please double-check sizing before ordering — refer to each product’s size chart.
Damaged or Misprinted Items
If your item arrives defective or misprinted, email us at support@steelsirensandco.com within 7 days of delivery with:
- Your order number
- Clear photos of the damage or misprint
- A short description of the issue
We’ll make it right with a replacement or refund.
Sizing & Color Errors
We do not accept returns or exchanges for wrong size or color selection. Please reference the size guide and product photos carefully before placing your order.
Custom & Limited Editions
Items labeled custom, limited release, or preorder are final sale and cannot be returned or exchanged.
Lost or Stolen Packages
Once your order ships, it’s in the hands of the carrier. If tracking shows no movement after 10+ business days, reach out and we’ll help where we can.
Print-on-Demand Notes
Minor variations in color, placement, and finish are normal for print-on-demand products. Each piece is made individually, which means no two are perfectly identical.
Contact
Questions? Email support@steelsirensandco.com. Response time is 1–2 business days.